Shipping & Return Policies
Custom/special orders will be non refundable and must be paid in full prior to order.
Sales items will be FINAL sale
Helmets and supplements are FINAL sale
If buyer is located within Whitehorse, Yukon in hand delivery is an option if Flex is contacted by e mail or phone call
Refunds in store are accepted within 14 days from purchase and must be unworn/unused with tags attached and in original packaging
Exchanges are accepted within 14 days from purchase and must be unworn/unused with tags attached and in original packing.
We cover manufacturer defects up to 14 days and beyond that will be case per case bases
Website purchases will be refundable within 14 days of delivery. We must be notified of return items. We are not responsible for return shipping costs.
Original shipping costs are non refundable.
We are not responsible for any duty charges that may occur.
Website items sold outside of Canada will be non refundable.